Communication has been impacted for all of us and has forced us to think differently about how we digitally enable patient-provider conversations. During a period of distancing, how can we improve operational efficiency and patient experience?
Blog Post Top 5 Ways to a Patient-Centered Check-In Process Facebook LinkedIn Twitter Pinterest Chelsea YoungquistDirector of Marketing When a patient walks through your doors and arrives at registration, they may feel overwhelmed and nervous – not to mention dealing with the medical issue that brought them there to begin with. In this emotional state, … Read moreTop 5 Ways to a Patient-Centered Check-In Process
Blog Post How Children’s Hospitals are Setting the Standard for Patient Experience, Engagement Pediatrics has a special charter in experience and engagement Facebook LinkedIn Twitter Pinterest Chelsea Youngquist Director of Marketing Improving the care experience of patients is among the top goals of all healthcare organizations. Children’s hospitals have unique challenges and opportunities, given the … Read moreHow Children’s Hospitals are setting the Standard
Blog Post Healthcare is a Team Sport Collaborating with patients can lead to improved outcomes, increased satisfaction Facebook LinkedIn Twitter Pinterest Chelsea Youngquist Director of Marketing There are many players on a healthcare team, and the MVP is the patient. Highly engaged patients are more likely to be successful players; they have better healthcare experiences, … Read moreHealthcare is a Team Sport
Blog Post Unique Patient ID Movement Reaches Congress Healthcare groups push for unique identifiers Facebook LinkedIn Twitter Pinterest Arundi Venkayya Curator of EngagingPatients.org The Senate is considering lifting a two-decades old ban on establishing unique patient identifiers in US healthcare settings after the House voted to repeal the ban in June 2019. The proposed national … Read moreUnique Patient ID Movement Reaches Congress
Blog Post IHI Releases Patient Safety Toolkit Toolkit establishes framework for keeping patients safe Facebook LinkedIn Twitter Pinterest Arundi Venkayya Curator of EngagingPatients.org In the journey to keep patients safe, there are many potential stumbling blocks. As recently as 2016, some experts said that foreign objects were left inside patients as many as 39 times … Read moreIHI Releases Patient Safety Toolkit
Blog Post What is Patient Engagement? At its core, engagement is focused on improving outcomes and reducing costs Facebook LinkedIn Twitter Pinterest Arundi Venkayya Curator of EngagingPatients.org It has been almost 20 years since the Institute of Medicine report, “Crossing the Quality Chasm: A New Health System for the 21st Century,” which set the stage … Read moreWhat is Patient Engagement?
Blog Post Top 5 Challenges Facing Healthcare Organizations in 2019 Evolving challenges lead to opportunities for healthcare organizations Facebook LinkedIn Twitter Pinterest Chelsea Youngquist Director of Marketing Healthcare continues to experience its share of new challenges and opportunities. Rising costs impact every aspect of business operations, and diverse healthcare offerings grow more complex by the … Read moreTop 5 Challenges Facing Healthcare Organizations in 2019
Blog Post Poor Signage is Impacting Your Patient Experience Decrease anxiety, reduce frustration with a clear wayfinding strategy Facebook LinkedIn Twitter Pinterest By Arundi Venkayya Curator of EngagingPatients.org Creating a welcoming environment for patients as they enter your facility — by incorporating calming elements like soft music and lighting — can soothe patients’ anxiety and … Read morePoor Signage is Impacting Your Patient Experience
Blog Post Boost HCAHPS Scores with Simple Solutions Patients crave communication with providers Facebook LinkedIn Twitter Pinterest Chelsea Youngquist Director of Marketing Now more than ever, patients expect to be more informed about and involved in the management of their care. Highly engaged patients have better healthcare experiences, are less likely to change providers and … Read moreBoost HCAHPS Scores with Simple Solutions